Repair guide · Refrigerator

Fridge Not Cooling but Freezer Working: Possible Causes

Ice cream frozen solid but the milk warm? This classic frost-free fridge fault usually points to the fan, damper or defrost system. Here is how to tell which.

Fridge Not Cooling but Freezer Working: Possible Causes

Short answer: In a frost-free (double-door) fridge, cold air is made in the freezer and blown down to the fridge section by a fan. If the freezer is cold but the fridge is warm, that air isn't getting through. The cause is almost always a failed evaporator fan, a defrost fault that has iced over the coil and air duct, or a stuck damper. It is rarely a gas problem.

How to Tell Which It Is

  • Open the freezer and press the door switch. You should hear a fan whirr. Silence points to the fan motor.

  • Look at the freezer's back panel. Thick frost or ice suggests the defrost system has failed and blocked the airflow.

  • Check the vent between compartments. Food packets or ice blocking it is surprisingly common.

The Defrost Test

Empty the fridge into a cool box, unplug it for 24 hours with the doors open (towels down for meltwater), then switch on. If it cools properly for a few days and then warms again, the defrost heater, sensor or timer has failed. It's a reliable home diagnosis, but the faulty part still needs replacing.

How much does this repair cost?

Typically ₹900 – ₹2,500 for a defrost part or fan motor . Fridge repair charges

Someone said I need gas. Do I?

If the freezer is properly cold, almost certainly not. Get a second opinion.

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